Terms of Service

1. Service Description

DealerDrive is a SaaS marketing dashboard designed for US auto dealerships. The Service includes, but is not limited to:

• Vehicle inventory feed management and distribution to third-party platforms
• Facebook and Google ad campaign creation and management
• Customer lead capture, routing, and CRM delivery
• Online reputation monitoring (Google, Facebook, Yelp reviews)
• Social media content scheduling and publishing
• Business directory listing management
• AI-powered performance insights (DealerIQ)
• Email reporting and alert notifications

We reserve the right to modify, add, or remove features at any time. We will provide reasonable notice of material changes to core features.

2. Account Responsibilities

You are responsible for:

• Accurate inventory: Providing accurate, up-to-date vehicle inventory data. You are solely responsible for the accuracy of prices, descriptions, and availability shown to consumers.
• Valid payment: Maintaining a valid payment method on file. Service may be suspended if payment fails.
• Account security: Maintaining the confidentiality of your login credentials and promptly notifying us of any unauthorized access.
• Team members: The actions of all users you add to your account. You are responsible for ensuring team members comply with these Terms.
• Platform compliance: Complying with the terms of service of connected third-party platforms (Meta, Google, etc.) when using DealerDrive to manage those accounts.
• Legal compliance: Complying with all applicable federal, state, and local laws, including consumer protection, truth-in-advertising, and automotive dealer regulations.

You must be at least 18 years old and legally authorized to operate a dealership business to use this Service.

3. Ad Management

When you connect your Meta (Facebook/Instagram) or Google Ads accounts to DealerDrive:

• DealerDrive manages ads on your behalf using your own connected ad accounts. All ad spend is charged directly to your ad account — not to DealerDrive.
• You retain full ownership and control of your ad accounts. You may revoke DealerDrive's access at any time through the platform settings or directly through Meta/Google.
• You are responsible for ensuring your ad accounts have sufficient funds and are in good standing with the respective platforms.
• DealerDrive is not responsible for ad disapprovals, account restrictions, or policy violations imposed by Meta or Google on your accounts.
• Ad performance targets and results are not guaranteed. Advertising results depend on many factors outside our control, including market conditions, competition, and platform algorithms.
• You authorize DealerDrive to create, modify, pause, and delete campaigns within your connected ad accounts as directed by your settings and our automated optimization systems.

4. Billing & Subscriptions

Subscription Plans

DealerDrive is offered on a monthly subscription basis. Pricing is as listed on our website at the time of signup. We reserve the right to change pricing with 30 days' advance notice.

Free Trial

New accounts receive a 30-day free trial. No credit card is required to start the trial. After the trial period, continued access requires a paid subscription. Trial accounts that are not converted to paid subscriptions will be deactivated.

Auto-Renewal

Subscriptions renew automatically at the end of each billing period. You will be charged to your payment method on file. To cancel auto-renewal, you must cancel your subscription at least 24 hours before the renewal date through your account settings or by contacting support.

Refunds

Monthly subscription fees are non-refundable. If you cancel mid-period, your access continues until the end of the current billing period. We may offer pro-rated refunds at our sole discretion in cases of service outages exceeding 24 hours.

Taxes

Subscription fees are exclusive of applicable taxes. You are responsible for paying any applicable sales, use, or similar taxes.

5. Data Ownership & License

Your Data

You own your dealership data, including vehicle inventory, customer leads, and account information. DealerDrive does not claim ownership of your data.

License to DealerDrive

By uploading or connecting data to DealerDrive, you grant us a limited, non-exclusive, worldwide license to use, store, process, and transmit your data solely for the purpose of providing the Service to you. This license terminates when you close your account, subject to our data retention policy.

Aggregate Analytics

We may use anonymized, aggregated data (that cannot identify you or your dealership) to improve the Service, generate industry benchmarks, and publish market insights.

Data Portability

You may export your lead data and campaign history at any time from the dashboard. Upon account termination, we will provide a data export upon request within 14 days.

6. Acceptable Use

You agree not to:

• Use the Service to publish false, misleading, or deceptive advertising
• Violate any applicable law or regulation, including automotive dealer licensing requirements
• Attempt to reverse engineer, decompile, or disassemble the Service
• Use the Service to scrape, harvest, or collect data about other dealers or consumers without authorization
• Transmit viruses, malware, or other harmful code
• Attempt to gain unauthorized access to DealerDrive's systems or other users' accounts
• Use the Service in a manner that places unreasonable load on our infrastructure
• Resell, sublicense, or white-label the Service without written consent
• Use the Service to send spam or unsolicited communications

Violation of this section may result in immediate account suspension or termination without refund.

7. Intellectual Property

The DealerDrive platform, including its design, code, algorithms, branding, and documentation, is owned by DealerDrive and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights to use our trademarks, logos, or brand without written permission.

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use that feedback without compensation or attribution.

8. Third-Party Services

The Service integrates with and relies on third-party platforms including Meta, Google, SendGrid, Stripe, and others. These integrations are provided for your convenience and are subject to the terms and availability of those third-party services. DealerDrive is not responsible for the availability, accuracy, or policies of third-party services.

Changes to third-party APIs or platform policies may affect Service functionality. We will make commercially reasonable efforts to adapt to such changes, but cannot guarantee uninterrupted integration with all third-party platforms.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT GUARANTEE ANY SPECIFIC RESULTS FROM USING THE SERVICE, INCLUDING ADVERTISING PERFORMANCE, LEAD VOLUME, OR REVENUE OUTCOMES.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEALERDRIVE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE AMOUNT YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You agree to indemnify, defend, and hold harmless DealerDrive and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; or (d) any claims by your customers or consumers arising from your vehicle listings, advertising, or business practices.

12. Termination

Termination by You

You may cancel your subscription at any time with 30 days' written notice by emailing legal@dealersales.co or through your account settings. Your account will remain active until the end of the current billing period.

Termination by DealerDrive

We may terminate or suspend your account with 30 days' notice for any reason, or immediately without notice if: (a) you violate these Terms; (b) you fail to pay subscription fees; (c) we are required to do so by law; or (d) you engage in fraudulent or illegal activity.

Effect of Termination

Upon termination: access to the Service will be disabled; your data will be retained for 30 days during which you may request an export; after 30 days, your data will be permanently deleted. Termination does not relieve you of any payment obligations incurred prior to termination.

13. Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute arising from these Terms or the Service shall first be submitted to good-faith informal negotiation for 30 days. If not resolved, disputes shall be submitted to binding arbitration in Los Angeles, California under the AAA Commercial Arbitration Rules. You waive any right to participate in class action lawsuits or class-wide arbitration. Notwithstanding the foregoing, either party may seek injunctive relief in any court of competent jurisdiction.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to updated Terms, you must stop using the Service and cancel your account before the effective date.

15. Contact

For questions about these Terms, contractual matters, or legal notices: